Problems after update

Senad

• Created April 12, 2017 09:39

Hello,

 

I had fulltrust app "skybowRichFormsFullControl_3.1.0.2" and now started to install "skybowRichFormsFullTrust_3.1.4.0" in my new site collections.

 

When I import a form which backup is made on old site collections the form looses the SRF designer and SRF tabs. It's acting like editing the form without SRF App.

 

Any suggestions? I deleted last version and installed previous...

 

Thanks in advance.

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• 

  RosarioM

  • April 13, 2017 15:23

  Hi Senad Omicevic

  I know that our Technical Department has helped you, but, once you raised the issue to whole community... here goes the answer.
  You can overcome this situation by using the same version of srf for import / export.

  Best Regards

  Rosario Matos

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• 

  Senad

  • April 17, 2017 11:47

  Hi Rosario Matos,

   

  I was talking with the Technical Department but we did not solve this problem, we were just talking about it. The problem appeared in my production environment and I've deleted the last version without reinstalling it back. 

   

  I wanted to try your workaround but after installing the last version of SRF in my site for templates the tabs did not appear.

   

  I hope that I don't need to remake all my forms with the last version to be able to make backups of them.

   

  Best Regards,

  Senad Omicevic

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  RosarioM

  • May 03, 2017 18:01

  Hi Senad Omicevic,

  Are you still facing this issue?

  If yes, we can schedule a meeting for tomorrow.

  Thanks

  Rosario Matos

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  Senad

  • May 04, 2017 12:52

  Hello Rosario Matos,

   

  I have tried it once more after that day and I could not fix it. After that I did not tried it again, we are still using the older version.

   

  About the meeting, we will have next week time for this if it is okay for you.

   

  Thanks 

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  RosarioM

  • May 04, 2017 17:35

  Hi Senad Omicevic,

  Yes, it's ok. You can contact us next week.

  Best Regards

  Rosario Matos

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  RosarioM

  • May 23, 2017 13:13

  Hi Senad Omicevic,

  As you already know through our technicians, this issue was overcomed.
  So, we would like to inform all of you, that this issue was fixed.

  You can find the version "skybow Rich Forms Full Trust 3.1.4.0" on the link below:

  https://my.skybow.com/hc/en-us/articles/360012160979-skybow-Rich-Forms-Full-Trust-3-1-4-0 

  Best Regards

  Rosario Matos

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  Senad

  • May 23, 2017 14:08

  Hi Rosario Matos,

   

  I would try the last version "skybow Rich Forms Full Trust 3.1.7.0" if its fixed. 

   

  Thank you.

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  RosarioM

  • May 23, 2017 16:34

  Hi Senad Omicevic,

  You can find the latest versions on the link below:

  /hc/en-us/sections/360003398160-Release-Notes-Downloads-SharePoint-Add-Ins

   

  Best Regards

  Rosario Matos

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