Sublist data entry navigation

Answered

ConnieN

• Created July 12, 2017 19:43

We have a form that has (3) sublists for additional data entry purposes. The issues is only on (1) of the sublists - Service Hours. when you select the first field in the list; enter data; tab out of field - the cursor goes to the next data entry field in the main form.

I have tried rearranging the the order of the fields in the sublist - this does not correct the issue.

It is only happening in (1) sublist

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  BartW

  • July 13, 2017 16:40

  Hi Connie,

   

  This seems to be a bug, I will report it to the development team. They will try to reproduce it and then fix it. If thy can't reproduce they might contact you to see it in your environment.

   

  Regards,

   

  Bart

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  ConnieN

  • July 27, 2017 20:52

  Bart,

   

  Can you please check on this for me - I've not heard anything.

  Thank you

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  y.stetsyuk

  • July 28, 2017 14:17

  Hi Connie,

   

  Sorry for delay. Unfortunately we are not able to reproduce the issue on our side.

   

  Could you please provide more details about it?

  1) What browser are you using?
  2) Is navigation working correctly by pressing keyboard arrows key: Up, Down?
  3) Which form is this issue occurred? New/Edit/Display form? Screenshots will be  well appreciated.
  4) Please send us more details about your RF configuration: Have you added some actions/expressions for RF?
  5) Please export RF configuration (RICH FORMS tab in ribbon -> Export) and send us this "*.RFF" file. Please save your sub lists and main list as template without content (List Settings -> Save list as template) and send it to us.

  It will really help us to determine the problem. Please send details to support@skybow.com

   

  Otherwise, we can schedule online support meeting on next week. We are available from Monday to Friday from 09:00 to 17:00 (GMT+1).

   

  Best regards,
  Yuriy Stetsyuk

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