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Execute Script Behaviour Action - Panel Missing

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12 comments

  • Andrii Katsiubka

    Hi Sandra Huntley

     

    Yes, we had such issue in older versions of Rich Forms and it is fixed in the latest version.

    You can find it here skybow Rich Forms Full Trust 3.1.27.0

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  • Sandra Huntley

    Hi Andrii,

     

    I'll try this upgrade on the weekend.

     

    Thank You

     

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  • Sandra Huntley

    Hi Andrii,

     

    I just tried this now and uploaded the app file to the App Catalog in SharePoint, however, the new version is not being recognised. I have attached the image of the app catalog for our environment for your interest.

     

    I loaded the new version I the app catalog and clicked on the refresh once it had completed and since gone back and cleared the browser a number of times. I then went to upgrade an existing test area and there was no information about being able to upgrade. I went and added it to a new site that didn't have skybow installed, it let me install it, but then when I looked in the About Panel, it was version 3.1.18.1.

     

    Why would it not install the latest version in the app catalog and also why are 3.1.18.2 and 3.1.27.0 not offered as updates in existing SharePoint sites?

     

    Kind Regards

     

    Sandy Huntley Application Support Specialist 

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  • Salminen Heikki

    I have exactly the same problem, starting from today. I'm using the newest version 3.1.27.0.

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  • Andrii Katsiubka

    Hi Sandra Huntley

     

    Please go to the App Catalog and check if Rich Forms package 3.1.27.0 is enabled for adding to the sites. (Enabled field should be set to True). If value is False please change it to True. After that it should be available to install from App Catalog.

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  • Andrii Katsiubka

    Hi Heikki Salminen,

     

    Could you please open Developer Tools in you browser (press F12) and look if there are any errors in console?

    What SharePoint environment do you use (SharePoint online or SharePoint on-premise)?

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  • Salminen Heikki

    Hi

     

    It looks like it was a temporary problem. It happened half-a-dozen times at the time I wrote the message, but has been working ok since then.

    Br, Heikki

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  • Sandra Huntley

    Hi Andrii,

     

    Yes, 3.1.27.0 was enabled. I disabled it and then re-enabled it, followed by a cache clear and my skybow rich forms app is still not showing that any updates are available.

     

    I also tried adding Skybow Rich Forms to another new site and the 3.1.18.1 version was installed instead of the 3.1.27.0.

     

     

     

    Kind Regards

     

    Sandy Huntley  Application Support Specialist  •  Business Solutions and Technology

    Tourism and Events Queensland

     

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  • Andrii Katsiubka

    Hi Sandra Huntley

     

    Could you please contact us by mail support@skybow.com and we will schedule online support to help resolve the problem.

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  • Salminen Heikki

    Hi

    Now the missing panel problem has come back. Below is a screenshot from debugging window.

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  • Taras Lozynskyy

    Hi Heikki Salminen
    Could you please contact us by mail support@skybow.com and we will schedule online support to help resolve the problem.

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  • Salminen Heikki

    Version 3.1.27.2 seems to be working with no panel problems. Thanks!

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