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Send Mail Action for external users

Question asked by FelixM on Mar 15, 2018
Latest reply on Mar 23, 2018 by Matthias_Walter

Hello community,


The "Send Mail Action" is not able to send mails to users who are not part of the current tenant. If we use our solution for a use case with external (authenticated) guest and we want to use a person column for the mail recipient, we can not be sure that the mail is sent correctly because if the field value is a guest account the mail will not be sent.

Do any of you know a solution to send mails even to external users (webservice, workflow, flow) in combination with a Scheduled Action?


Thank you in advance